Since moving house, they’ve not bothered to take any money from my bank account and are now demanding it with menaces. I was allowed no more than four months to pay off the £170 I “owe”. Having already told them it’s their problem about 5 months ago when they first highlighted the issue of “my” non-payment (they have not one, but two Direct Debits set up on my account, take your pick), they’ve done bugger all to sort it out.
My contract ends mid-June. I can’t wait to leave.