i want doesn’t get

September 17, 2014

User: Hello, I want Uber Expensive Software Package Pro. I need it on my laptop. It’s urgent.
Me: No, you can’t have Uber Expensive Software Package Pro on your laptop. Your laptop isn’t a company laptop, and we have made Uber Expensive Software Package Standard available over the network to people who actually need it. Why do you need it?
User: It’s very urgent that I have Uber Expensive Software Package Pro.
Me: I see. What exactly are you doing with it?
User: It’s very urgent that I have Uber Expensive Software Package Pro because I need to do Very Basic Stuff To Some Files That Can Be Done In A Different Software Package Lite.
Me: Oh, well the funny thing is I’ve written some code for Word that can enable you to do that very easily. It has two buttons, one for Go and one for Stop. Even you should be able to manage that. I’ve added it to your user profile.
User: So I’m not getting Uber Expensive Software Package Pro? ‘Cause I found the install files on the network and I just need the licence key now so it’ll work on my laptop.
Me: Use the code I sent you. I am Software Compliance. I am not easily angered, but you have managed it. And because of this, all of your output files will have the word “client” replaced by the word “penis”. Good day.


following instructions

September 9, 2014

Instructions:
In order for this to work, you will need to do (A).

User: Help, I need my application to work!
Me: Have you followed the instructions?
User: Yes, I’ve done (B) and (C).
Me: Have you followed the instructions and done (A)?
User: Yes, I’ve now done (B) and (C) twice and it’s still not working. I’ll try (D) next.
Me: You just need to do (A).
User: (D) didn’t work, you’re wasting my time.
Me: Can we go back to the initial instructions, please. Read them carefully and follow all the steps detailed there.
User: I’ve asked around and I’ve been told to do (D) again, and then follow it up with (X), (Y), and (Z). Twice.
Me: Perhaps you could try (A)?
User: (D), (X), (Y) and (Z) didn’t work. You know nothing.


question of the day 2

August 27, 2014

“Hello, a user would like access to XLS Viewer.”

“They have Excel.”

“They need access to XLS Viewer.”

“They have Excel.”

“Yes, but they’ve requested access to XLS Viewer…”

“OK, they can have it. But we have an updated version. it’s called Excel.”

“…”


i mean, seriously…

August 20, 2014

CHAPTER 1

I’ve just spent two evenings battling with Windows 8. What an awful, awful operating system it is to support and repair.

THE END


today’s finest question

August 14, 2014

“The code you’ve written?”
“Yes?”
“If it doesn’t load when it’s meant to load, can you make it load?”


elementaryos freya

August 12, 2014

I was rather pleased to see that there’s an initial Beta release of the new version of elementaryOS.

My main suggestion is that you go and download it. You know, because it’s good and stuff.

Linkington: http://elementaryos.org/journal/freya-beta-1-available-for-developers-testers


infamy

December 21, 2012

My god!

Amnesiac search engine Bing! has referred someone to my blog.

I feel dirty.


ubuntu natty narwhal 11.04

March 7, 2011

Just installed the Alpha 3 version of the next generation of Canonical’s wonder OS.

And all I can say is they’ve got a bloody long way to go before I’ll let it near my computer.

What’s with the theme being ignored? Why does Gnome look like it did in Red Hat back in 2000? And the nasty glitchy shit on the dialogs and menus each time they’re opened? It’s like someone’s de-tuned a television. Still, at least it installed – on the second time of asking.

And the universal App Menu? Ahahahaha, do fuck off. I thought we’d seen the last of FULL SCREEN APPS after Windows 3 was launched.


the internet – still spazzy

March 3, 2011

Friday’s coming, folks, and that can mean only one thing. A trip to London Town to Tallulah Rendall‘s album launch.

For this, I required a number of things:

  1. A ticket for the event (done)
  2. Somewhere to kip (done)
  3. A ticket for the train (done)
  4. Trendy album-launch-style duds  (done. I shall be attending in my best polyester slacks, acrylic shirt and clogs).

My experience purchasing a ticket for the train gave me pause for thought last night. I chose my trains and selected the Buy Now button, at which point I was instructed to set up an account.

Here are some FACTS for you, National Express East Anglia:

Fact 1 – You can’t effficiently/correctly/properly run a train service which involves the simple forward propulsion of a vehicle invented in 1829 down two parallel tracks.

Fact 2 – There are naughty hackers out there who would very much like to have my personal details from anywhere they can get them.

Considering FACT 1 and FACT 2, why would I trust my personal address and personal credit card details to your website? Why do I need to create an account on your website to purchase a ticket? What’s wrong with a “I don’t want to set up an account, here are my details, let’s checkout now” button.

I do not want to have to supply you with my title, first name, surname, telephone number, email address, email address again, password, password again, postcode-and-then-click-on-the-appropriate-address-for-the-postcode-in-this-annoying-pop-up-window (all the houses in my street have the same frickin’ postcode). And if I don’t want to have to do that, why in God’s name would I want to tick a box to tell you and your “approved third parties” not to spam my email account? Oh, and don’t play that “You didn’t fill in a field quite right” game and untick the Do Not Spam Me box, just in case I don’t notice what you’ve done. If you do this, you are not a business with which I wish to be associated. With.

By the way, who approved these third parties? Because I know that I didn’t. Could you send me the list and I’ll decide whether they should be approved or not? I suspect I am more choosy than your marketing gurus:

Guru 1: Like, they get on a train, so they must want to hear from Reader’s Digest!
Guru 2: And Kay’s catalogue!
Guru 1: And they must need a new phone contract!
Guru 2: And a new laptop!
Guru 1: And those fake scratch cards!
Guru 2: And information about coach journeys!
Guru 1: And conservatories!
Guru 2: And comfortable polyester slacks!
Alf boredofjam: Wait! Fuck it, I’m signing up.

But seriously, all I’m asking is that you let me buy my tickets, simply and easily, preferably without the hassle of account creation. I bought the cheapest tickets I could get hold of, I am not going to be a big revenue earner for you. Take my details for this transaction, verify my card, sell me my tickets and then ditch my information.

Please, internet people, let me live my life simply. If I’m making a one-off, quick purchase, then that is what it should be: Quick. I don’t have the time or the patience to be told that “Username boredofjam is taken, how about wkerjndvn_22 instead?”

I. Just. Want. My. Stuff.

Now excuse me whilst I go lay down somewhere dark and have a good cry. But first I’d better buy some tissues. Now where’re my Tescos log in details?


damn you DOS… damn you!

November 25, 2010

How much do I hate you? How much?